Interactive Customer Journey Map Visualizer
Transform customer touchpoint data into beautiful, interactive journey maps with emotion tracking and pain point analysis
Real stories, real results
The tool parses persona information from the prompt and displays it in a dedicated card. You can switch between different personas using the control panel, and each persona's journey adjusts the emotion curves and touchpoints accordingly.
The system recognizes various channels including website, mobile app, email, phone support, retail store, social media, and chat. Each channel gets unique icons and color coding for easy identification across the journey stages.
Emotion scores range from -5 (very frustrated) to +5 (delighted), creating a smooth curve across the journey. The background gradient changes from red (negative) through yellow (neutral) to green (positive) to provide immediate visual feedback.
Yes, the tool includes export functionality for PNG (high-resolution images) and SVG (scalable vectors) formats. You can also generate a PDF report with all metrics and insights included.
The sidebar displays average satisfaction score, number of critical pain points, top improvement opportunities, total journey duration, channel distribution, and drop-off points. Hovering over any touchpoint reveals detailed engagement metrics.
The system analyzes emotion dips, pain point clusters, and channel transitions to automatically suggest improvement areas. These appear as highlighted bubbles with actionable recommendations based on common UX patterns.
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Get unlimited access to all features
Start Plan
- Unlimited prompts: no length restrictions, any complexity
- Unlimited outputs: generate as many results as you want
- Multiple exports (PDF, Image, Word, ...)
- Priority speed over other users
- Premium Email/Chat support - 4h response time
- File upload in your requests
Cancel anytime during trial - No charge